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Privacy Policy

  1. The data controller collecting the data described herein is RASID under the Dubai Municipality.
  2. Personal data collected by RASID may be transferred to other government departments of the UAE, where it is necessary to meet the purpose for which the user has submitted the information.
  3. By submitting data through the RASID portal, the user is providing explicit consent to usage of data collected for the fulfillment of their voluntary requests.
  4. Only personally identifiable information that is specifically and voluntarily provided by visitors to the RASID portal to meet the requirements of the RASID process will be collected.
  5. For business purposes, apart from identifiable information, other information such as financial details, details of personnel of the company, vehicle registration, device specification requirements, necessary approval processes or other payment or transactional information etc. might be solicited that will assist and enhance the RASID system.
  6. RASID’s intention is not to seek any sensitive information through its portal unless legally required.
  7. All the business users must use the id and password provided to avail of online services and will have the right of access to personal data that they have submitted through the portal.
  8. For any online services provided, RASID will collect order information and a user/company debit/credit card information, where applicable, in order to facilitate payment for the services.
  9. Information attained by the site is used only for the intended purpose stated at the time that the information is collected. This data is not shared with other entities for secondary or unrelated purposes, or shared with a third party, unless otherwise disclosed at the point of collection.
  10. RASID will make every practical effort to avoid excessive or irrelevant collection of data.
  11. Cookies may be used on some pages of our site. Cookies are small text files placed on your hard drive that assist us in providing a more customized RASID portal experience. The policy is to use cookies to enable you to navigate through our portal easily and to facilitate efficient registration procedures.
  12. In order to properly manage our portal we may anonymously log information on our operational systems, and identify categories of visitors by items such as domains and browser types. These statistics are reported in the aggregate to our webmasters. This is to ensure that our portal presents the best web experience for visitors and is an effective information resource.
  13. Third Parties, in the context of this policy, are referred to any organizational entity that is involved in providing part of the services provided by RASID or for the Dubai Municipality.
  14. It is RASID’s policy to only disclose information provided by the customer to third parties if they are essential to meet RASID system requirements, either legal or technical.
  15. There are several places throughout the RASID website that may link to other web sites that do not operate under RASID’s privacy practices. When you link to other websites, RASID’s privacy practices no longer apply. We encourage visitors to review each site’s privacy policy before disclosing any personally identifiable information.
  16. RASID has implemented generally accepted standards of technology and operational security in order to protect personally identifiable information from loss, misuse, alteration or destruction.
  17. RASID reserves the right to modify or amend this Privacy Statement at any time. The effective date will be displayed at the beginning of this statement.